If the data on your dashboard doesn’t look right:
- Ensure your sensor is mounted for optimal accuracy on the entryway.
- Check that both the sensor and base station are online and have checked in within the last 2 hours.
- If either your sensor or base station has missed a check-in, troubleshoot the devices to get them back online.
- If your devices are online, and checking-in, contact us to further investigate the issue.