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The data on my dashboard does not look right.
The data on my dashboard does not look right.

Data discrepancy on the dashboard

Camilla Bennett avatar
Written by Camilla Bennett
Updated over 4 years ago

If the data on your dashboard doesn’t look right:

  1. Ensure your sensor is mounted for optimal accuracy on the entryway.

  2. Check that both the sensor and base station are online and have checked in within the last 2 hours.

  3. If either your sensor or base station has missed a check-in, troubleshoot the devices to get them back online.

  4. If your devices are online, and checking-in, contact us to further investigate the issue.

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