Skip to main content
All CollectionsTech Support
One of my locations ‘Needs Attention’ - what do I do?
One of my locations ‘Needs Attention’ - what do I do?

How to manage your locations and their associated devices.

Camilla Bennett avatar
Written by Camilla Bennett
Updated over 4 years ago

When a location ‘Needs Attention’ it means one of the devices at that location is offline, or a sensor has low batteries.

To learn which device needs to be addressed:

  1. Click on that Location to go to that Location’s page

  2. Scroll down to the Device Status section

  3. From there, you can see which device has lost access to power. Follow the troubleshooting steps for that device.

Did this answer your question?